Privacy policy
Last Updated: March 01, 2026
This Privacy Policy describes how Healthcare Origin, operated by Royal Pro Solutions Inc., collects, uses, and discloses your personal information when you visit, use, or make a purchase from our website.
Healthcare Origin operates this online store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”).
Our online store is powered by Shopify, which provides the e-commerce platform that allows us to offer products and services to customers.
This Privacy Policy explains how we collect, use, and share your personal information when you interact with our Services.
If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection and use of personal information.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us using the details below:
Healthcare Origin
Operated by Royal Pro Solutions Inc.
Email: support@healthcareorigin.com
Phone: +1 (917) 463-3852
Business Address:
56 Central Ave,
Lodi, New Jersey 07644,
United States
Personal Information We Collect
When we refer to “personal information,” we mean information that identifies or can reasonably be linked to an individual.
We may collect the following categories of personal information depending on how you interact with our Services:
Contact Information
- Name
- Billing address
- Shipping address
- Email address
- Phone number
Payment Information
- Payment method details
- Billing information
- Transaction confirmation details
Payment data is processed securely through our payment providers and is not stored directly on our servers.
Account Information
- Username
- Password
- Account preferences and settings
Order and Transaction Information
- Products viewed
- Items added to cart or wishlist
- Purchase history
- Returns, exchanges, or cancellations
Communications
Information you provide when contacting customer support or sending inquiries.
Device and Technical Information
- IP address
- Browser type
- Device information
- Network connection data
- Cookies and similar technologies
Usage Information
Information about how you interact with our website, such as pages visited and browsing activity.
Sources of Personal Information
We may collect personal information from the following sources:
Directly From You
When you:
- Create an account
- Place an order
- Contact customer support
- Subscribe to emails
- Interact with our Services
Automatically
When you use our website through:
- Cookies
- Analytics tools
- Website logs
- Device identifiers
Service Providers
From vendors and partners that assist in operating our store, such as:
- Payment processors
- Shipping providers
- Analytics services
- Customer support tools
Third-Party Partners
From advertising and marketing partners when permitted by applicable law.
How We Use Personal Information
We may use personal information for the following purposes:
Providing and Improving Services
To:
- Process and fulfill orders
- Manage your account
- Arrange shipping and delivery
- Process returns or exchanges
- Personalize your shopping experience
- Improve our website and services
Marketing and Advertising
To send promotional communications, newsletters, or advertisements related to our products and services.
You may opt out of marketing communications at any time.
Security and Fraud Prevention
To:
- Detect fraudulent or unauthorized activity
- Protect customer accounts
- Maintain website security
Customer Support
To respond to inquiries, requests, or complaints.
Legal Compliance
To comply with applicable laws, legal processes, and regulatory requirements.
How We Share Personal Information
We may share personal information with third parties when necessary to operate our business, including:
Service Providers
We share information with vendors that support our operations, including:
- Payment processors
- Shipping carriers
- Hosting providers
- Customer service platforms
- Data analytics providers
Shopify Platform
Our store is hosted on Shopify. Shopify may process certain personal information to provide and improve the platform used to operate our store.
You can learn more about Shopify’s privacy practices by visiting their privacy policy.
Marketing Partners
We may share limited data with marketing partners to deliver relevant advertisements or marketing campaigns.
Legal and Compliance
We may disclose information if required to:
- Comply with applicable law
- Respond to legal requests
- Protect our rights or property
- Prevent fraud or illegal activities
Business Transfers
In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the transaction.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Operate the website
- Remember your preferences
- Analyze website performance
- Deliver relevant advertising
You may control cookie settings through your browser.
Disabling cookies may affect certain website features.
Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of external websites. Users should review the privacy policies of those sites before providing personal information.
Children's Privacy
Our Services are not directed toward children.
We do not knowingly collect personal information from individuals under the age of 16.
If we become aware that personal information from a child has been collected without appropriate consent, we will delete that information.
Parents or guardians may contact us to request removal of such information.
Data Security
We implement reasonable technical and organizational safeguards designed to protect personal information.
However, no online system can guarantee absolute security. Users should avoid transmitting sensitive information through unsecured channels.
Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Fulfill orders
- Maintain business records
- Comply with legal obligations
- Resolve disputes
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information.
These may include the right to:
- Access personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Receive a copy of your personal data
- Opt out of certain marketing communications
To exercise these rights, contact us using the information provided in this policy.
International Data Transfers
Your personal information may be transferred to and processed in countries outside of your country of residence, including the United States, where our business operations are located.
We take appropriate measures to ensure that personal information remains protected in accordance with applicable laws.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Updated versions will be posted on this page with the revised Last Updated date.
Continued use of the Services after updates constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Healthcare Origin
Operated by Royal Pro Solutions Inc.
Email: support@healthcareorigin.com
Phone: +1 (917) 463-3852
Business Address
56 Central Ave
Lodi, New Jersey 07644
United States