Terms of service
Overview
This website is operated by Royal Pro Solutions Inc., doing business as Healthcare Origin. Throughout the site, the terms “Healthcare Origin,” “we,” “us,” and “our” refer to Royal Pro Solutions Inc.
Healthcare Origin provides this website, including all information, tools, products, and services available from this site (the “Services”), to you conditioned upon your acceptance of the terms, conditions, policies, and notices stated here.
Healthcare Origin uses the Shopify e-commerce platform to operate and host this online store, enabling secure transactions, order management, and website functionality.
By visiting our website or purchasing products from our store, you engage in our Services and agree to be bound by the following Terms of Service, including any additional policies referenced herein, such as our Privacy Policy, Shipping Policy, and Return & Refund Policy.
If you do not agree with these Terms, you should not access or use this website.
Section 1 – Access and Account
By using this website, you confirm that you are at least the age of majority in your state or jurisdiction of residence.
When placing an order or creating an account, you agree to provide accurate, complete, and current information, including billing, payment, and shipping details.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Accounts may not be transferred, sold, or assigned to another person without permission.
Section 2 – Products and Product Information
Healthcare Origin strives to ensure that product descriptions, images, and specifications are accurate.
However:
- Product colors or appearance may vary depending on device screens.
- Product packaging or manufacturer updates may occasionally differ from images shown on the website.
We reserve the right to:
- Modify product descriptions
- Limit quantities available for purchase
- Discontinue products without prior notice
Section 3 – Orders
When you place an order, you are submitting an offer to purchase products from Healthcare Origin.
We reserve the right to accept, decline, or cancel any order at our discretion, including in situations involving:
- Product availability issues
- Pricing errors
- Suspected fraud or unauthorized transactions
Orders are considered accepted once payment has been processed and order confirmation is issued.
Returns and exchanges are handled according to our Return & Refund Policy.
Section 4 – Pricing and Billing
All prices displayed on the website are shown in U.S. Dollars (USD) unless otherwise stated.
Prices may change without notice.
Unless explicitly stated otherwise, prices do not include applicable taxes, shipping charges, or handling fees, which will be displayed during checkout.
By completing a purchase, you confirm that:
- Payment information provided is accurate
- You are authorized to use the selected payment method
- You agree to pay the full amount shown at checkout
Section 5 – Shipping and Delivery
Shipping and delivery are governed by our Shipping Policy, which outlines:
- Order processing times
- Estimated delivery timelines
- Shipping fees
- Carrier information
Delivery times provided are estimates and not guarantees, as shipping carriers may experience delays beyond our control.
Section 6 – Intellectual Property
All content available through this website—including text, graphics, logos, product descriptions, images, and design elements—is the property of Healthcare Origin or its licensors and is protected by applicable intellectual property laws.
You may use this website for personal and non-commercial purposes only.
You may not reproduce, distribute, modify, or publicly display any content from this website without prior written permission.
Section 7 – Third-Party Services and Tools
Our website may include access to third-party services, tools, or links that are not controlled by Healthcare Origin.
These services are provided “as available” and Healthcare Origin is not responsible for the content, policies, or practices of third-party websites.
Section 8 – Shopify Platform
Healthcare Origin uses the Shopify platform to operate this online store.
While Shopify provides the technology that enables the store to function, all purchases made through this website are transactions directly between the customer and Healthcare Origin.
Shopify is not responsible for product quality, order fulfillment, returns, or customer service matters related to purchases from this store.
Section 9 – Privacy
Personal information collected through this website is handled in accordance with our Privacy Policy.
Because this store is hosted on Shopify, certain technical and transactional information may also be processed by Shopify to facilitate the operation of the website and order processing.
Section 10 – Errors and Inaccuracies
Occasionally, information on the website may contain typographical errors or inaccuracies relating to:
- Product descriptions
- Pricing
- Promotions
- Shipping information
- Product availability
Healthcare Origin reserves the right to correct errors and update information at any time, including after an order has been submitted.
Section 11 – Prohibited Uses
You agree not to use this website:
- For unlawful purposes
- To transmit malicious software
- To violate intellectual property rights
- To collect or misuse personal information
- To interfere with the security or functionality of the website
Violation of these terms may result in termination of access to the Services.
Section 12 – Disclaimer of Warranties
The website and services are provided “as is” and “as available” without warranties of any kind, either express or implied.
Healthcare Origin does not guarantee that:
- The website will operate without interruptions
- Errors will always be corrected
- The website will be free from harmful components
Section 13 – Limitation of Liability
To the fullest extent permitted by law, Healthcare Origin and Royal Pro Solutions Inc. will not be liable for any indirect, incidental, or consequential damages arising from:
- Use of this website
- Purchase or use of products
- Website interruptions or errors
Section 14 – Governing Law
These Terms of Service are governed by the laws of the State of New Jersey, United States, without regard to conflict-of-law principles.
Any disputes related to the use of this website or purchases made through it will be subject to the jurisdiction of the courts located in New Jersey, United States.
Section 15 – Changes to Terms
Healthcare Origin may update these Terms of Service from time to time.
Any changes will be posted on this page with the updated effective date. Continued use of the website after updates are posted constitutes acceptance of the revised terms.
Contact Information
Questions about these Terms of Service may be directed to:
Healthcare Origin
Operated by Royal Pro Solutions Inc.
Phone: +1 (917) 463-3852
Email: support@healthcareorigin.com
Business Address
56 Central Ave
Lodi, New Jersey 07644
United States
Note: This address is for business correspondence. Return instructions are provided through customer support after a return request is approved.