Shipping policy
Healthcareorigin.com is operated by Royal Pro Solutions Inc., a U.S.-registered company. This Shipping Policy explains how orders are processed, shipped, and delivered when you place an order on our website.
1. Order Processing Time
Orders are typically processed within 1–2 business days after payment confirmation.
- Orders are processed Monday through Friday, excluding public holidays.
- Orders placed after 6:00 PM EST (New York) will be processed on the next business day.
During periods of high order volume, processing times may occasionally be extended. If a significant delay occurs, we will notify customers by email.
2. Shipping Rates & Delivery Estimates
Shipping costs are calculated based on the total order value and are displayed during checkout before payment is completed.
Estimated delivery time begins after the order has been processed and shipped.
| Order Value (USD) | Estimated Delivery Time | Shipping Fee |
|---|---|---|
| $0.01 – $15.99 | 3–4 Business Days | $8.25 |
| $16.00 – $39.99 | 3–4 Business Days | $13.95 |
| $40.00 – $99.99 | 3–4 Business Days | $19.95 |
| $100.00 – $199.99 | 3–4 Business Days | $29.95 |
| $200.00 – $499.99 | 3–4 Business Days | $45.95 |
| $500.00 – $799.99 | 3–4 Business Days | $59.95 |
| $800.00 – $1,399.99 | 3–4 Business Days | $92.95 |
| $1,400.00 – $2,299.99 | 3–4 Business Days | $145.95 |
| $2,300.00 – $4,599.99 | 3–4 Business Days | $234.95 |
| $4,600.00 and above | 3–4 Business Days | $298.95 |
Delivery times are estimates and may vary depending on the destination, shipping carrier operations, and external factors.
3. Taxes
Orders may be subject to applicable sales tax based on the shipping destination and local regulations.
Taxes are calculated automatically during checkout and displayed in the order summary before the order is finalized. Tax rates are determined by state and local authorities and may vary depending on the delivery address.
4. Shipping Carriers
Orders are shipped using one of the following major carriers:
- USPS
- FedEx
- UPS
The carrier used for shipment is selected based on package size, delivery address, and service availability.
5. Shipment Confirmation & Tracking
After your order has been shipped, you will receive a shipment confirmation email containing a tracking number.
Tracking information typically becomes active within 24 hours after the carrier processes the shipment.
6. Shipping Availability
Healthcareorigin.com currently ships within the United States only.
At this time, we do not ship to:
- P.O. Boxes
- APO / FPO military addresses
- International locations
7. Expedited Shipping
Expedited shipping options may be available for certain addresses within the continental United States. If available, the option and additional shipping cost will be shown during checkout.
8. Delivery Delays
Delivery times are estimates and may occasionally be affected by circumstances outside our control, including:
- Shipping carrier delays
- Severe weather conditions
- Natural disasters
- Supply chain disruptions
While Healthcareorigin.com does not control carrier operations, our support team will assist customers in tracking shipments and resolving delivery concerns whenever possible.
9. Lost, Damaged, or Incorrect Shipments
If your order arrives damaged, defective, or incorrect, please contact our customer support team as soon as possible.
Email: support@healthcareorigin.com
Phone: +1 (917) 463-3852
Customers may be asked to retain packaging materials and product photos to assist with carrier claims or replacement requests.
10. Missing Deliveries
If an order has not arrived within the estimated delivery timeframe, please contact our support team. We will coordinate with the shipping carrier to investigate the shipment and provide further assistance.
11. Contact Information
Healthcare Origin
Operated by Royal Pro Solutions Inc.
Phone: +1 (917) 463-3852
Email: support@healthcareorigin.com
Business Address
56 Central Ave,
Lodi, New Jersey 07644,
United States